Never Give Up Life can be very challenging at times, following our move to the UK from tropical climes we have had to to face up to higher prices and colder weather. Lucky for us this winter has been milder than normal. We realised from the start that we needed extra income. Jasmin my wife found some cleaning jobs to build an additional income stream , however it was at a cost. Lots of driving early morning and late nights…
Vote For Trump: I’m Not Asking You…I’m Telling You Why Not Voting For Trump Shows Your Gullibility While I am aware that writing this article is most likely suicidal for our media outlet, at this point, I don’t care. I might as well write this and hopefully get a few shares before the United States collapses economically or Hillary Clinton shuts us down next year anyway. The CNN debate last night should have created some movement within the brains of…
Because the business world is presently entrenched in a too-many-suppliers-chasing-too-few-spending-customers death spiral, there has been a renaissance in Business Media about Customer Service. This proves, in one fell swoop that every cloud does indeed have a silver lining. However, what is often overlooked (and what is certainly being overlooked at present) is that great customer service, like charity, begins at home. The critical component in any Customer-centric strategy is your people, they are the point of delivery, where 'the rubber…
It is not long ago when the only mode of communication was the snail mail way or the expensive Telephone. But with the advent of internet our lives have completely changed. We are now able to connect with anybody in any part of the world instantly and at a very low cost. This indeed has brought a pleasant change in our lifestyle. Internet has helped us so much that even organizations can employ a global workforce and they all can…
Inbound Marketing Do you know that if you have a inbound marketing system it virtually guarantees success of your business, provided you pay attention to how you use it. There are so many ways to communicate with potential clients these days, you will always find something that will work for you. A lot of inbound marketing systems are automated, but you must never forget that your leads will respond better if you speak with them. Human Intervention is important…
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Consider the competitive advantages of an online retailer. Customer service is usually not the first thing that comes to mind, right?. Many eCommerce websites, even the large well-known store, are infamous for impersonal, mediocre customer service practices. And yet, the few internet retailers that differentiate themselves on service become well-known case studies in client care. In this article, I'll share some of the best-practices I've seen over the years that serve to differentiate companies on customer service. Upgrade Your CRM…
When your customers disclose their personal and financial information to you, they're taking a leap of faith that you won't lose, abuse or otherwise mess with it — accidentally or not. Your customers don't want you to spam them every two minutes, hawk their info to third parties or, worse, expose it to cyber attackers. Collecting customer data has been notoriously loaded with a tangle of privacy pitfalls. But when done right, the benefit to your…
Creating content for a website seems to be an endless task. Often times, businesses outsource to writers who can do the job efficiently. However, the job does not stop there. Efficient content requires more than skilled writing to convert leads to clients. Timing and placing with the right social media strategies also increase the likelihood of converting these leads to clients. These strategies all fit within the inbound marketing technique, which has been the guide to great online marketing…
Delivering a good Customer Experience is all the buzz lately. It's discussed in all fields of business and is the topic of many a staff meeting and board of director's meeting. But is there really a good understanding of what it is all about? The benefits of designing and crafting a good experience are vague to some teams. So, why, other than it seems to be the latest business "should do" are we striving for that good experience? Increased Profits…